Shipping Policy
Shipping & Delivery Information
At **Off Road Connection Parts**, we prioritize getting your genuine auto spare parts to you safely and efficiently. We use reliable logistics partners to ensure your vehicle is back on the road as soon as possible.
1. Order Cutoff Time
Our order cutoff time is **5:00 PM (IST)** Monday through Saturday. Orders placed after this time will be processed on the next business day.
2. Handling & Processing Time
Orders are typically processed and handed over to our shipping partners within **1-2 business days** (Monday to Saturday) after order confirmation.
3. Transit Time (Shipping Duration)
Once dispatched, the estimated transit time for your order is:
- Delhi/NCR: 1-2 business days
- Metro Cities: 3-5 business days
- Rest of India: 5-7 business days
Total delivery time = Handling Time + Transit Time.
4. Shipping Costs
Shipping costs depend on the weight of the product and the delivery distance. The exact shipping charge will be calculated and displayed at the checkout page before you complete your purchase.
We occasionally offer **Free Shipping** on specific items or order values, which will be clearly indicated on the product page or checkout.
5. Shipping Locations
We provide **Pan-India shipping** to almost all pin codes served by major courier partners like BlueDart, Delhivery, and Xpressbees.
6. Order Tracking
Immediately after dispatch, a tracking link and ID will be sent to your registered email or phone number. You can use this to track your order in real-time.
7. Damaged or Lost Shipments
If you receive a package that appears damaged, or if your order is lost in transit, please contact us immediately at **+91-8860718878** or **mvspareshub@gmail.com**. We will work with the carrier to resolve the issue as quickly as possible.
